Terms & Conditions
These terms and conditions govern all customer purchases of digital products and services offered on the allisonkessler.com website, including courses, programs, ebooks, other downloads, as well as appointment bookings and events registration. By completing your purchase, you agree to these items.
Currency and Taxes
Rates are posted in the United States dollar (USD) and all online purchases made through my online eStore are charged in USD. In this case, GST is included in the price for Canadian customers who choose to use my eStore.
Canadians may choose to pay in CAD by eTransfer. In this case, 5% GST is added onto the prices for all Canadian residents based on billing address.
My chosen payment processor is Stripe. If you choose to keep your contact or card information on file, this is kept safe by Stripe and I do not have access to your information and therefore are not responsible for credit card data breaches. You can read more about Stripe’s legal terms here.
There are no refunds for any products or services, unless otherwise specified in the terms for a particular sale or offer.
In the case of an appointment cancellation, you are encouraged to reschedule your appointment. You may reschedule up to 1 year from within the initial booking date.
Cancellation & Rescheduling
24-hours minimum notice is required to cancel your appointment and be eligible for rescheduling.
You can cancel your appointment by following instructions in the email confirmation that is sent to you. You will need to cancel your appointment and reschedule it. In the case of rescheduling a paid appointment booking, contact me for a coupon code so you don’t need to pay twice for your appointment.
You can also give me a call at (403) 826-1286. I understand that emergencies sometimes pop up – so if you find yourself in the midst of an emergency, and it is within the 24-hour cancellation window, give me a call to change your appointment.
You may reschedule at your convenience and within 1 year of the initial booking date.
Registering an Account
When you make a purchase on this website, even a purchase or opt-in that has a $0 value, an account will be automatically created for you. Your user profile will include your first name, last name, email address, and a username. This is so that you can access my online learning area including webinars and courses, manage your account and reschedule appointments.
If you have any questions about the these terms and conditions, please contact: